We have devised packages to suit a variety of customers and end users.

Corporate Clients

We offer the most comprehensive and flexible suite of outsourced support services on toll-free lines anywhere in North America. We offer four tiers of support to our corporate clients:

 

ISP Support: This package is designed for Internet Service providers to deal with their subscribers' "ISP connectivity" issues. More>>

Desktop Support: This is our most popular package to help our client's end users with their desktop issues. More>>

Server Side Support is catered for organizations deploying Windows NT and/or 2000 Servers and have some kind of centralized administration. More>>

Customer Relationship Management: This is purely for call center management functions. Our trained staff, dedicated accounts manager and web-based call tracking system help in ensuring a service you can rely on. More >>

Proprietary Software Support:This is a well defined support with a robust methodology to take care of everything with your software application. More>>

Web Hosting Support:This package enables you to concentrate on attracting more business and leave the entire support issues to us. More>

Home users

Easy Helpdesk, a division within PC Helpline offers unbeatable, world class packages to Home and Home Office users. More >>

Each of these packages can be chosen to work with one of our four contract models. More>>

For more details on corporate packages please fill out the contact form. One of our representatives will call back to answer any questions you may have.

We will fine-tune our support packages for a seamless operation.